Contact
Talk to a human.
Demo, pricing, migration or partnership — pick whichever way suits you. Answers come from the people who build and run Posimos.
Telegram
Send a message and someone on the team picks it up. Typical reply in 5–15 minutes during business hours.
Message @posimoshelpFor anything with attachments — a menu export, an invoice question, a legal or procurement request.
[email protected]Phone
Straight through to the team, no phone tree. Best for anything urgent on a live shift.
+380 73 023 51 20What happens next
A reply within 1 business day — from a person, not a ticket queue.
Demos run 20 minutes — a screen share on your menu, no slides.
Switching? Send the export — we check it and tell you what transfers before you commit.
Already a customer?
Chat inside the app reaches support fastest — it arrives with your venue and till already attached.
Before you write.
5–15 minutes on Telegram during business hours, one business day by email. Live-shift problems from customers go to the front of the queue, any hour.
Free, 20 minutes, screen shared. Send your menu beforehand and we'll run it on your own dishes instead of a demo account.
Yes — send an export or admin access and we'll tell you exactly what transfers before you decide.
Support is on for anything blocking a service, seven days a week. Sales, billing and partnership questions wait for Monday.